Service animals and emotional support animals will continue to be seen in increased numbers in the general public.  At Assistance Animals Consulting, we want to provide you additional education to help you navigate what to do and what not to do if you see a working animal in a public setting.


  • Speak to the handler (person), let them decide if it is okay to greet their working animal

  • Understand, the working animal is a lifeline

  • Understand, there are visible and non-visible disabilities


  • Touch the working animal without permission

  • Distract the working animal with noises

  • Feed the working animal

  • Ask the handler "What is your disability"

  • Get offended if the handler discourages any interaction with their working animal